Last updated: 10 February 2026
"Approachable management boosting staff morale and strong safety practices, but basic activities and standard training hold it back."
Risks to people had been identified and care was planned to keep people safe. Risks were reviewed on a monthly basis to ensure the care planned still reflected people's needs.
The culture in the home was caring and staff focused on providing care which met people's needs.
There were enough staff available to meet people's needs. People told us they did not have to wait long for staff when they needed them.
Staff told us and records confirmed they received the training they needed to meet people's needs in a person-centred way.
Staff told us that the manager was approachable and that they had driven improvements in the care provided and the moral of the staff team.
People told us they were happy with the activities planned. People appreciated the ability to go out shopping and to go to local amenities like the library.
Basic activities like shopping trips and library visits with no dedicated coordinator or structured programme, so the role is mostly routine personal care.
People told us they were happy with the activities planned. People appreciated the ability to go out shopping and to go to local amenities like the library.
Only standard training, induction, and supervisions with no specialist courses or funded qualifications for career growth.
Staff told us and records confirmed they received the training they needed to meet people's needs in a person-centred way.
Staffing is adequate with no long waits but nothing special like low agency use or strong team retention mentioned.
There were enough staff available to meet people's needs. People told us they did not have to wait long for staff when they needed them.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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