Working at Ashlett Dale Rest Home

Accident reports and risk assessments often have blank sections with no follow-up actions or trend monitoring.

Incident forms contained a review section to be completed by management for monitoring themes and trends, including questions relating to whether the accident/incident was preventable; whether staff followed correct procedures; and had there been any further investigation, actions and outcomes. These sections were blank

New staff start work without full criminal record checks and no proof they were supervised properly.

staff being allowed to work without a full Disclosure and Barring Service (DBS) being completed, a lack of appropriate risk assessment... The registered manager told us staff were supervised whilst they were waiting for their full DBS to come through but could not produce any evidence of this

Staff finish training courses but bosses do not check or record if they can actually do the job competently.

Staff competency checks did not always take place or were not recorded... there were no records of these [medicines competency spot checks]