Last updated: 9 February 2026
"Stable staffing, approachable management and positive culture, although activities lack a dedicated coordinator and specialist programmes."
Staff knew how to keep them safe... There had been no accidents reported in the last 24 months. People's medicines were safely administered and managed.
Staff said, 'I am so lucky to work here' and 'We always ask is there anything more I can do?' The registered manager reflected, 'Staff are committed to the service users. They are passionate about providing the highest quality of life.'
People benefited from the same staff team supporting them. People also knew the team of relief staff really well. There had been no new staff recruited since the last inspection.
Staff had completed the Diploma in Health and Social Care or a National Vocational Qualification. Staff had individual support meetings every two months... working proactively with a training agency to develop guidance for staff working with people with an autistic spectrum condition who were going through the ageing process.
Staff told us, 'The manager is very approachable' and 'The manager is a good manager.' Staff said they felt able to raise concerns and suggest new ways of working. They said they were listened to.
People said they liked to go swimming, horse riding and to the pub. They went on holidays and took trips to places of interest... attending a college course at a wildlife centre.
No activities coordinator or specialist programmes mentioned, so the role is mostly personal care plus basic outings and trips.
People said they liked to go swimming, horse riding and to the pub. They went on holidays and took trips to places of interest. They loved wildlife... attending a college course at a wildlife centre.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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