Working at Ashleigh House
20 Chip Lane, Taunton, TA1 1BZ
Operated by Voyage 1 Limited
8 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Supportive leadership, stable staff team with strong teamwork and safety culture, although training lacks career development and activities miss a dedicated coordinator."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice. Staff knew how to recognise and report concerns. All staff told us they were confident action would be taken.
Staff Culture
8/10
✓
Staff were very complimentary about leaders and their colleagues. One member of staff said, “There is real teamwork here. Everyone works together.” Staff felt well supported by the registered manager, their colleagues and the organisation. “I’ve never worked anywhere that I felt this supported.”
Staffing Levels
7/10
✓
There was a stable staff team who knew people well. All staff spoken with thought there were enough staff to meet people’s needs and support them with their chosen activities. One visitor told us, “Good staff and good teamwork.”
Training & Dev
6/10
✓
Staff received training to make sure their practice was in accordance with up-to-date best practice guidelines and legislation. People were cared for by staff who had received training to make sure they had the appropriate skills to effectively support people.
Management
8/10
✓
The registered manager was open and approachable. They led by example to make sure care and support provided was inclusive and empowering. Staff felt supported and all said they would be able to speak up about any concerns.
Programmes
6/10
✓
Staff supported people to take part in a variety of activities... one person attended college, one person carried out some voluntary work and others preferred to take part in social activities at the home and in the local community. Since [registered manager’s name] took over, people are out every day doing things they want to do.”
Points to consider
Training covers key topics like best practice and medicines but no funded qualifications or career development mentioned.
Staff received training to make sure their practice was in accordance with up-to-date best practice guidelines and legislation.
Varied outings, college and voluntary work but no dedicated activities coordinator or named specialist programmes.
Staff supported people to take part in a variety of activities which helped to make sure people received social stimulation and had opportunities to experience new things.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews