Working at Ashleigh Court Rest Home

Only basic activities like bingo, colouring and occasional outings, no dedicated coordinator or regular structured programme.

People were encouraged to engage in activities both in the home and in the community. We saw people were involved in activities such as, Bingo, colouring, meals out and shopping.

Medication not stored safely at times, like keeping expired medicines and leaving the trolley unlocked.

Medicine storage was not always safe. We found an 'as and when required' medicine was being stored past its expiry date. A medicine trolly on the second floor was found to have been left unlocked on one side while unattended.

Only standard mandatory training and refreshers, no specialist courses or funded qualifications.

The provider had a system in place to record the training staff had completed and identify when training needed to be refreshed. Staff had completed induction training prior to delivering services to people and they had regular refresher courses to maintain their skills and knowledge.