Working at Ashlee Residential Care Home

No permanent manager in place, just the deputy acting up which means oversight feels patchy.

There was no registered manager in post at the time of our inspection and the deputy manager was acting as manager

Training is not up to date for everyone and new staff have to wait months before getting trained.

One staff member stated that they had received no training at all. The training matrix showed the start date and then stated training would be due two months after that date.

Missing risk assessments and medication problems like no instructions for as-needed meds make delivering safe care harder.

Protocols for the administration of 'as required' medicines were not in place. Lack of effective risk assessments and poor medicines management.