Last updated: 10 February 2026
"Visible management and positive staff culture, but staffing lacks long-term stability and activities remain basic."
Medicines were managed safely. Risks to people were assessed and action taken to reduce the chances of them occurring. People were safeguarded from abuse.
There was a positive staff culture which helped to achieve good outcomes for people. One staff member said, 'I feel supported my manager and management team, it's a lovely place to work.'
There was enough competent staff to meet service user needs.
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored and staff were supported with regular meetings and supervisions.
The management team led by example, and we saw they were highly visible and known to staff and relatives.
Staff supported people to attend activities in the local community and maintain relationships that were important to them. Relatives were positive about the activities provided. A relative commented, 'The staff have done a good job of providing activities to people, I know they have recruited a new person for this so I'm sure they'll get even better.'
Staff numbers are enough to cover shifts but nothing special, no info on staff sticking around long-term or rarely needing agency cover.
There was enough competent staff to meet service user needs.
Only standard induction training and supervisions, no specialist courses or funded qualifications for career growth.
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored and staff were supported with regular meetings and supervisions.
Activities are basic like local outings with a new coordinator just recruited, so days can still feel routine.
Relatives were positive about the activities provided. A relative commented, 'The staff have done a good job of providing activities to people, I know they have recruited a new person for this so I'm sure they'll get even better.'
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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