Working at Ashingham House
London Road, Dover, CT16 3DJ
Operated by Ashingham House Limited
10 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Supportive management and a family-like culture stand out, but reliance on agency staff and no dedicated activities coordinator hold it back."
Safety & Risk
8/10
✓
The registered manager and staff understood their responsibilities to safeguard people from abuse. Incident records confirmed that staff had reported concerns of abuse... Medicines were stored, administered and disposed of safely.
Staff Culture
8/10
✓
Staff told us that the service felt like a family. Staff told us they felt supported and listened to by the registered manager.
Staffing Levels
6/10
✓
When people had moved to the service, agency staff had been employed to ensure there were sufficient staff. Regular agency staff had been used and they had received an induction.
Training & Dev
7/10
✓
Staff received training appropriate to their role. Training was updated regularly including face to face and online training. Training topics included specific topics to meet people's needs including positive behaviour support. Staff received regular supervision and appraisals.
Management
8/10
✓
Staff and relatives told us that the registered manager was approachable and supportive. Staff told us they felt supported and listened to by the registered manager.
Programmes
6/10
✓
People were supported to take part in various activities that they enjoyed. People had the opportunity to take part in activities of their choice, people were supported to go into the community, go swimming and shopping. Each person had a photograph album showing all the trips and activities.
Points to consider
Staffing levels meet needs but they rely on regular agency staff, especially when new people move in.
When people had moved to the service, agency staff had been employed to ensure there were sufficient staff. Regular agency staff had been used and they had received an induction including shadow and buddy shifts.
Activities include community trips, swimming, and shopping but no dedicated coordinator or specialist programmes to enrich the role.
People were supported to take part in various activities that they enjoyed. People had the opportunity to take part in activities of their choice, people were supported to go into the community, go swimming and shopping.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews