Working at Ashgrove Residential Care Home
64-66, Hornchurch, RM11 1XA
Operated by Ashgrove Residential Care Home Ltd
26 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management and strong safety measures, but lack of stable teams and only basic training hold it back."
Safety & Risk
8/10
✓
Risk assessments relating to people's health and care needs were robust. Medicines were managed safely. There were systems to protect people from the risk of abuse.
Staff Culture
7/10
✓
Staff told us there was an open-door policy and they could approach the management team with any issues. Staff told us they were supported well by the management team and there had been significant improvements.
Staffing Levels
6/10
✓
There were enough staff to support people in the home. ... Staff told us there was enough staff. A staff member told us, 'We have enough staff here to help people.'
Training & Dev
6/10
✓
Staff had completed mandatory training and refresher courses to perform their roles effectively such as moving and handling, safeguarding and first aid. Regular supervisions had been carried out.
Management
7/10
✓
Staff told us they felt supported. A staff member told us, '[Registered manager] is a very good manager. I am supported very well.' Another staff member commented, 'Both the home manager and deputy manager support us very well.'
Programmes
6/10
✓
There was weekly activity schedules and photos on display showing people participating in activities. ... 'People do activities here, they do painting, colouring, they sing and dance... People go outside.'
Points to consider
Staff numbers are enough to get the job done, but no details on stable teams or low use of agency workers.
There were enough staff to support people in the home. Staff told us there was enough staff.
Only standard mandatory training and supervisions, no specialist courses or funded qualifications.
Staff had completed mandatory training and refresher courses... Regular supervisions had been carried out.
Activities include weekly schedules like games, painting, singing and outings, but no dedicated activities coordinator or specialist programmes.
There was weekly activity schedules... We saw staff entertain and engage people with board games, plus some chair exercises... painting, colouring, they sing and dance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews