Working at Ashgrove Nursing Home
9 Dudley Wood Road, Dudley, DY2 0DA
Operated by Ashgrove Care Home Limited
57 bedsNursing homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.9/10
Key Finding
"Enough staff, good training and positive culture, but no permanent manager and medicines safety issues hold it back."
Safety & Risk
3/10
✕
Systems used for the management of medicines were not always safe... gaps in the Medication Administration Records (MAR)... some people had not received their medicines consistently.
Staff Culture
6/10
✓
People and their relatives spoke positively about the culture of the home since the new provider had taken over. Staff we spoke with were positive about the changes that had taken place.
Staffing Levels
6/10
✓
There were enough staff to safely support people. Most of the staff we spoke with were positive about staffing levels. One staff member told us, 'I think there are enough of us (staff), I have no concerns.'
Training & Dev
6/10
✓
Staff received an induction and on-going training and support which helped them carry out their roles effectively. One staff member told us, 'My training has been good.'
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. Management of the home was overseen by the area manager.
Programmes
5/10
!
People were supported with a combination of group and one to one activities... We observed people taking part in interactive activities led by staff as well as listening to music and taking part in group discussions.
Points to consider
No permanent manager in place, area manager is overseeing things.
At the time of our inspection there was not a registered manager in post. Management of the home was overseen by the area manager.
Medication records have gaps and some doses were missed.
gaps in the Medication Administration Records (MAR). Staff were unable to confirm whether or not people had received their medicines... MAR charts showed some people had not received their medicines consistently.
Just basic activities like music, chats and group discussions, no special programmes.
People were supported with a combination of group and one to one activities... interactive activities led by staff as well as listening to music and taking part in group discussions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews