Last updated: 9 February 2026
"Strong leadership, robust staffing, comprehensive training and a family-like culture, although activities are basic without specialist programmes."
2020 IPC inspection: Innovative measures like zoning, IT communication between zones, fast-testing, full PPE; assured safe infection control. Per 2018: Safe medicines with biodose system, strong safeguarding knowledge.
Per 2018 comprehensive inspection: Staff described it as family, 'very happy place to work', supported professionally and socially, open-door policy, genuinely care about each other.
Per 2018 comprehensive inspection: Robust staffing levels ensured staff were not rushed, had time to chat with people, with extra staff for hospital needs and regular agency from own organisation for any gaps.
Per 2018 comprehensive inspection: Bespoke person-centred training with external partner, specialist courses like epilepsy medication and dementia, champion roles for cascading knowledge, funded qualifications via appraisals.
Per 2018 comprehensive inspection: There was a very high level of confidence in the leadership and management of the service expressed by people, relatives and staff. The registered manager and owner lead by example promoting positive culture.
Per 2018 comprehensive inspection: Regular structured activities with dedicated activity staff including music and movement, quizzes, trips, painting, gardening, one-to-one reminiscing with memory boxes.
Activities are regular and varied with a coordinator but basic like music, quizzes, trips and painting, no specialist therapy programmes to make the job more creative.
a broad range of activities, such as, music and movement, external entertainers, quizzes, and visits out into the community. There were also a range of activities available to people on a one to one basis, such as painting, card games, gardening, reminiscing sessions using photographs and memory boxes (per 2018)
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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