Last updated: 10 February 2026
"Clear leadership, stable staffing with low turnover and no agency use, plus a supportive team culture."
2022: Assured on preventing infections, effective PPE use, testing, cleaning, up-to-date IPC policy and audits actioned. Per 2018: Risks managed robustly, safe medication via electronic system, few accidents with reviews.
Per 2018: Teamwork evident and staff extremely supportive of each other to the extent they covered shifts if anyone ill. Staff described manager as approachable, fair and supportive.
Per 2018: The service did not use agency staff, had low staff turnover and no vacancies. Staff said there were always enough staff and they supported each other.
Per 2018: Staff received regular supervision and training including moving and handling, safeguarding, dementia care, MCA/DoLS, palliative care. All had induction incorporating Care Certificate.
Per 2018 comprehensive inspection: The registered manager provided clear and consistent leadership and guidance and led by example. Staff felt supported and strove to provide the best possible care.
Per 2018: Activity co-ordinator provided extensive varied programme including crafts, interactive electronic board, pets as therapy dog, outings, baking, chair exercises, nursery visits.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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