Last updated: 9 February 2026
"Approachable management, positive team culture and strong safety, but no activities programme and occasional staffing issues."
Safeguarding systems in place and staff had a good understanding... Accidents and incidents were analysed... and action taken where required.
There was a positive culture within the service. Staff told us they felt they worked together as a team to meet people's needs.
People, relatives and staff felt staffing levels were sometimes an issue but that this did not put people at risk.
People and their relatives felt the manager was approachable and would act on their feedback. The management team had good oversight of the service.
No activities, engagement or creative approaches mentioned at all.
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement or creative approaches mentioned at all.
Staffing is adequate but sometimes an issue, with occasional delays responding to call bells.
People, relatives and staff felt staffing levels were sometimes an issue... 'sometimes I will ring the bell and nothing will happen.'
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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