Working at Ashgrange House
9 De Roos Road, Eastbourne, BN21 2QA
Operated by Alliance Home Care (Learning Disabilities) Limited
8 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.4/10
Key Finding
"Staff feel supported in a positive culture with risks well managed, but no permanent manager and high staff turnover create instability."
Safety & Risk
6/10
✓
Risks to people were assessed and managed by staff. Staff understood how to support each person individually and understood the risks associated with each person.
Staff Culture
6/10
✓
Staff told us that they felt supported by the current management and by other members of the staff team. One member of staff told us, 'I have never received as much support as I have recently. The new management is really good.'
Staffing Levels
4/10
!
There had been a recent high turnover of staff. The manager and acting deputy manager had recently returned to Ashgrange House from working in other roles and homes.
Training & Dev
4/10
!
Due to the COVID-19 pandemic and the introduction of new staff to the home, some people had gaps in their training records. This was being addressed by the manager and training had been booked for staff to complete.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. There had been several changes to manager at the home over the last year.
Programmes
4/10
!
External activities had recently been re-instated at the home and were based on people's individual choices and interests. Activities were increasing at the home. Individual activity plans were in the process of being created with people.
Points to consider
No permanent manager in place with several recent changes, so leadership feels unstable.
The service did not have a manager registered with the Care Quality Commission. There had been several changes to manager at the home over the last year.
High staff turnover recently, even if shifts are now covered.
There had been a recent high turnover of staff.
Some staff have gaps in training records from new starters and COVID delays.
Due to the COVID-19 pandemic and the introduction of new staff to the home, some people had gaps in their training records.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews