Working at Ashglade
178 Southborough Lane, Bromley, BR2 8AL
Operated by Chislehurst Care Limited
12 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff enjoy a supportive culture and strong management backing, but staff retention lacks detail and activities programmes are not innovative."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely. We were assured that the provider was accessing testing for people using the service and staff. We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed. (2021 inspection)
Staff Culture
8/10
✓
One member of staff told us, 'I love working here. The registered manager gives us all the support she can. We have a small staff team who know each other well; communication is very good and we are very supportive as a team.' Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
At this inspection we observed there were enough staff on duty to meet people care needs. Per 2018 comprehensive inspection.
Training & Dev
7/10
✓
We saw a training matrix confirming that all staff including the chef, activities coordinator and the house keeper had completed training that the provider considered mandatory... Staff had also received other training relevant to people's needs for example administration of medicines, equality and diversity, dementia awareness, pressure sore prevention. Per 2018 comprehensive inspection.
Management
7/10
✓
Staff said they enjoyed working at the home and they received good support from the registered manager. There was an out of hours on call system in operation that ensured that management support and advice was always available to them when they needed it. Per 2018 comprehensive inspection.
Programmes
6/10
✓
The home employed an activities coordinator. They showed us an activities programme for the week that was agreed with people using the service. The programme included trips out, musical bingo, group crosswords, baking and music appreciation and a Saturday matinee... a volunteer visited with their dog every Monday. Per 2018 comprehensive inspection.
Points to consider
Staff numbers are enough to cover daily care and they add extras for outings or illness, but no details on stable long-term staff or low agency use.
At this inspection we observed there were enough staff on duty to meet people care needs. If extra staff was required to support people when they were unwell or to attend social activities or health care appointments additional staff cover was arranged. Per 2018 comprehensive inspection.
Activities coordinator runs regular events like games, singalongs, baking, trips and weekly dog visits, but lacks specialist therapeutic approaches or innovative programmes.
activities programme for the week... included trips out, musical bingo, group crosswords, baking... a volunteer visited with their dog every Monday, entertainers such as singers and musicians were booked... arts and crafts sessions. Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews