Working at Ashgale House

Few activities beyond basic art, music and occasional swims, so the job is mostly routine personal care.

Per 2020 comprehensive inspection: People did not always have the opportunity to take part in a range of personalised meaningful activities to keep themselves stimulated and minimise the risk of social isolation.

Medicines not always stored safely or given with clear instructions for as-needed doses.

Per 2020 comprehensive inspection: There was not a detailed personalised protocol for the administration of one person's medicine that was given when needed (PRN) by staff. One person was prescribed skin lotions and creams. These were not stored securely and safely.

Manager not always on site and quality checks like audits often missed deadlines.

Per 2020 comprehensive inspection: At the time of the inspection the registered manager was not working in the home. Quality monitoring systems including audits and checks of the environment and other areas of the service were not always fully effective in identifying shortfalls.