Last updated: 9 February 2026
"Staff feel supported by management in an open culture with relevant training, but agency staff cover rota gaps and activities lack a dedicated coordinator."
Medicines continued to be managed safely and staff were assessed to ensure they were competent to support people to take their medicines.
Staff said that there was an open culture and they felt included in the development of the service.
The service used agency staff to cover the short falls in permanent staff however agency staff were the same staff who had worked at the service before.
Staff were also able to access additional training which was relevant to people's health needs such as schizophrenia, psychosis and substance misuse which staff said helped them to understand how they could respond to people when they were in crisis.
Staff felt they were able to approach the manager and felt listened to and supported to share their opinions.
People told us that staff supported them to do voluntary work, arts classes and accessing the gym.
Staffing is adequate but they use some agency workers to cover gaps in the rota.
The service used agency staff to cover the short falls in permanent staff however agency staff were the same staff who had worked at the service before.
Activities are community-based like arts classes, gym and voluntary work, but no dedicated coordinator or specialist programmes.
People told us that staff supported them to do voluntary work, arts classes and accessing the gym.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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