Working at Ashfield Nursing & Residential Home

Over half the staff are missing training on fire safety and nutrition, so not everyone feels fully prepared.

Over half of the staff employed had not completed their training in relation to Fire and Nutrition and hydration.

Staff recruitment skips proper checks with past employers for some, using just character references instead.

Staff were not always recruited safely. Pre-employment checks were completed however these were not always with previous employers. Some staff only had either one employer reference or character references.

Management audits miss big problems like training gaps and unsafe hiring, so issues pile up.

The provider's processes for monitoring the quality and safety of the home were not effective and had failed to identify, address concerns and drive improvements.