Last updated: 9 February 2026
"Supportive management and a happy, valued team deliver good safety, but limited activities with no coordinator or structured programme hold it back."
Since our last inspection improvements had been made in how safeguarding concerns were reported... People's medicines were managed and administered safely, and regular audits were completed.
Staff told us they were happy working at the service... team morale and teamwork is good. Staff felt supported by management and their opinions valued.
There was enough staff to meet people's needs. Relatives we spoke with felt there was enough staff on shift... A health professional... told us, there always seems enough staff.
Staff told us they had received sufficient training to enable them to carry out their roles... Training included completion of the care certificate.
Relatives thought the registered manager was open and approachable. Comments included, '[Registered manager's name] is brilliant...' Staff said '[Registered manager's name] is a good boss who cares about the residents…team morale and teamwork is good.'
There were raised flower beds to help people engage in gardening activities. There were bird feeders round the garden...
No activities coordinator or regular structured programme, so the role is mostly routine personal care.
No mention of dedicated activities coordinator, pet therapy, or multiple structured engagement activities beyond basic garden features.
Staffing is adequate with enough staff on shift, but nothing special like low agency use or great retention mentioned.
There was enough staff to meet people's needs. Relatives... felt there was enough staff on shift.
Only standard training like the care certificate, no specialist courses or funded qualifications mentioned.
Staff told us they had received sufficient training... including completion of the care certificate.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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