Last updated: 10 February 2026
"Staff feel supported with enough of them to meet needs, but no registered manager, limited activities and safety risks hold it back."
Risks associated with people's care, their medicines and fire safety were not always identified and well-managed. ... continued breach of regulation 12.
Staff felt supported and valued and they received support through an initial induction and individual, and team meetings. ... Morale is good.
Staff felt there were enough of them to meet the needs of the people who lived at Ashfield House. ... We rarely use agency now.
Training for some staff was not up to date, including infection control and catheter care.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for two months and had submitted an application to register.
Opportunities for people to follow their interests and do things they enjoyed continued to be limited. Recruitment for an activities coordinator has proved difficult.
No permanent manager in post yet, so leadership and oversight have gaps
At the time of our inspection there was not a registered manager in post
Some staff training not up to date on basics like infection control
Training for some staff was not up to date, including infection control and catheter care
No activities coordinator or programme, so the role is mostly routine personal care
Recruitment for an activities coordinator has proved difficult but interviews are planned
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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