Working at Ashfield House
Sugar Loaf Lane, Kidderminster, DY10 3PB
Operated by Camphill Village Trust Limited(The)
8 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Enough staff meet needs promptly with good training and positive culture, although no registered manager and limited activities programme hold it back."
Safety & Risk
6/10
✓
People received their medicines as prescribed by trained staff. Staff knew how to recognise the signs of potential abuse and how to report and record their concerns.
Staff Culture
6/10
✓
People, staff and external professionals gave positive feedback about the management team. One staff member told us, 'I had my annual appraisal recently. It was very useful.'
Staffing Levels
6/10
✓
People needs were met by staff in a timely way and there was sufficient staff to support people flexibly. One person told us, 'There are enough staff if I need help with anything.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: The provider had a comprehensive induction for new staff, and training ran throughout the year, to keep staff up-to-date with best practice.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. However, there was a manager in place who was in the process of registering with us.
Programmes
4/10
!
People told us they could choose how to spend their time and did not have to wait for staff to enable them to engage in activities. For example, we saw one person spent time with staff working with animals.
Points to consider
No permanent manager in post.
The service did not have a manager registered with the Care Quality Commission. However, there was a manager in place who was in the process of registering with us.
No activities programme or coordinator, so the role is mostly routine personal care.
People had access to their local community and could engage in activities of their choosing.
Only standard training programme, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff told us they had received training which was appropriate for the people they cared for.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews