Last updated: 10 February 2026
"Stable staffing without agency use, positive family culture, and strong safety practices, although the activities programme lacks innovation."
Staff had detailed knowledge of PPE and COVID-19 risks; assured on preventing infections, PPE use, testing, outbreak management and hygiene practices.
Per 2018 comprehensive inspection: Staff described a real family atmosphere, seemed happy in their work, and felt well supported by management.
Per 2018 comprehensive inspection: The service was not using any agency staff; sufficient staff on duty to meet needs with good staffing levels per staff feedback.
Per 2018 comprehensive inspection: Comprehensive training programme with specialist training, regular supervision and yearly appraisals for staff.
Per 2018 comprehensive inspection: The registered manager supported the staff team with open communication; staff felt comfortable discussing concerns and said the manager was very supportive.
Per 2018 comprehensive inspection: Activity organiser ran monthly programme with exercise groups, church services, celebrations, entertainers and library visits.
The activities programme has a coordinator and regular events like exercises and celebrations, but nothing specialist or innovative to vary the role beyond basic personal care.
Per 2018 comprehensive inspection: The activity organiser told us there was a monthly programme of activities discussed at meetings; three different groups for exercises, church service, high tea celebration.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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