Working at Ashfield Court
Great Lime Road, Newcastle upon Tyne, NE12 9DH
Operated by Akari Care Limited
46 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported with strong safety and infection control, but training lacks specialist courses and activities need more outings."
Safety & Risk
8/10
✓
Assured provider using PPE effectively, managing infection outbreaks, preventing spread; medicines managed safely in line with best practice (2020 IPC and 2019 inspections)
Staff Culture
7/10
✓
Staff felt empowered and supported by manager, one said 'They've taken the time to sit with us. I feel supported' (per 2019 comprehensive inspection)
Staffing Levels
6/10
✓
Staffing levels were appropriate to the needs of people's personal care and social needs, people said 'There is always someone to help' (per 2019 comprehensive inspection)
Training & Dev
6/10
✓
Training compliance improved significantly to 85%, staff received appropriate training relevant to roles (per 2019 comprehensive inspection)
Management
6/10
✓
Manager approachable and hands-on, staff say 'I feel like I can go and ask them about anything' and feel supported (per 2019 comprehensive inspection)
Programmes
6/10
✓
Full-time activities co-ordinator, range of activities including games, pet visits, entertainers, reminiscence therapy (per 2019 comprehensive inspection)
Points to consider
Training covers the basics and is now mostly up to date, but no specialist courses or funded qualifications mentioned.
Staff training compliance was currently 85%... manager was keen to support staff with further non-mandatory training (per 2019 comprehensive inspection)
Staff numbers are enough for safe care and quick responses, but no details on low turnover or minimal agency staff.
Staffing levels were appropriate... manager did not at the time of inspection have a detailed understanding of the dependency tool (per 2019 comprehensive inspection)
Activities coordinator runs varied group activities like pet visits and games, but residents want more outings and better personalisation for all.
Feedback from people and relatives was consistent in that they felt there should be more outings... recommend review support for meaningful activities (per 2019 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews