Working at Ashfield Care Home
23-25, London, N12 9EE
Operated by Brownlow Enterprises Limited
23 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Effective management and supportive culture for staff, but night shifts lack enough staff for tasks and supervision, with only basic training offered."
Safety & Risk
7/10
✓
People were kept safe from avoidable harm and risks of abuse because staff knew the signs of abuse and how to report concerns effectively. Staff ensured people received their medicines safely.
Staff Culture
7/10
✓
Staff told us they felt supported in their roles. Comments included, 'They're very happy to support me' and 'They support me if I have any problem.' Staff were able to express their views to the managers and told us they felt listened to.
Staffing Levels
5/10
!
We observed there were enough staff on shift as people's needs were met without staff having to rush excessively. However, we were not fully assured about the staffing level at night mainly due to the risk of staff not being able to complete all their tasks while ensuring adequate supervision of people in the communal areas.
Training & Dev
6/10
✓
Newly recruited staff received a thorough induction... Staff were provided with refresher training courses in areas relevant to their roles, including dementia awareness, pressure care, diabetes awareness, fire safety, nutrition, and moving and handling.
Management
7/10
✓
The registered manager had the skills and experience to perform their role effectively... They and a newly recruited deputy manager made sure to be accessible and have adequate management oversight in place.
Programmes
6/10
✓
We observed the activity coordinator and care workers engaging with people through different activities throughout the day. This included quizzes involving a group of people, ball games, exercises and 1-to-1 activities.
Points to consider
Night shifts do not have enough staff to finish all tasks safely while keeping an eye on communal areas.
we were not fully assured about the staffing level at night mainly due to the risk of staff not being able to complete all their tasks while ensuring adequate supervision of people in the communal areas.
Only standard training and refreshers with no funded qualifications or career development paths.
Staff were provided with refresher training courses in areas relevant to their roles, including dementia awareness, pressure care, diabetes awareness, fire safety, nutrition, and moving and handling.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews