Working at Ashfield

Risk assessments were carried out... Pressure care and falls management was good... No-one had any pressure sores and there had not been any falls for a long time... Regular medicine audits were completed; where errors or concerns were identified, action was taken.

Staff felt well supported and said they could always talk with the interim manager... People liked the family type atmosphere of the home and felt a sense of belonging... 'A lot of us have been here a long time. We feel like family.'

Ashfield was a small home with a stable staff team... 'A lot of us have been here a long time. We feel like family.' People and staff told us there were enough staff to care for people.

New staff completed an induction programme and undertook the Care Certificate... Staff had access to on-line training which helped to make sure they kept up to date with good practice guidance and legislation.

There was a varied activity programme run by the wellbeing co-ordinator. Staff were also involved... welcome folder... photographs of people doing activities... ice cream van, external entertainers, birthday parties, Platinum Jubilee garden party, walks on the seafront.