Last updated: 10 February 2026
"Staff feel supported in a nice place to work with strong training and safety, but uncertain staff retention and limited specialist activities hold it back."
Per 2019 comprehensive inspection: Systems protected from harm and abuse with staff training; detailed risk assessments; safe medicines with audits; per 2022: strong infection prevention and control.
Per 2019 comprehensive inspection: Staff worked well as a team, felt supported with concerns listened to, described as a 'really nice place to work'.
Per 2019 comprehensive inspection: There were enough staff to meet the personal and emotional needs of people; relatives confirmed there always seemed to be staff around when they visited.
Per 2019 comprehensive inspection: Staff received training including dementia care awareness, opportunities to gain vocational qualifications, regular supervision and annual appraisals.
Per 2019 comprehensive inspection: The registered manager promoted an open inclusive culture which staff said was a 'really nice place to work'; staff felt supported and concerns were listened to.
Per 2019 comprehensive inspection and 2022: Access to range of activities like pat dogs, Christmas wreaths, community entertainment; staff observed supporting people to attend activities.
Staffing is adequate to meet needs but no info on low staff turnover or agency use.
There were enough staff to meet the personal and emotional needs of people. Relatives confirmed there always seemed to be staff around when they visited.
Activities are regular with pet therapy and crafts but no specialist programmes to enrich the role.
People had access to a range of activities including entertainment from in the community. For example, pat dogs which were popular... helping to make Christmas wreaths... Pets as therapy dog.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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