Working at Ashdowne Care Centre
Orkney Mews, Tiverton, EX16 6SJ
Operated by Ashdown Care Limited
60 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.4/10
Key Finding
"Staff praised training and felt comfortable raising concerns, but no permanent manager and incomplete safety records hold it back."
Safety & Risk
3/10
✕
Records relating to pressure care for people at risk of skin damage, did not routinely show people were being moved at the intervals stated in the care plan.
Staff Culture
6/10
✓
Staff felt comfortable raising concerns and trusted the unit leads and the operations manager.
Staffing Levels
4/10
!
Staff gave mixed feedback on whether they felt there was always sufficient staff on duty to meet people’s needs, particularly on the Ashdowne side of the home and during the summer.
Training & Dev
6/10
✓
Staff were positive about the level of training including the standard of induction, the range of training and continual staff support in place.
Management
2/10
✕
The service was without a registered manager or manager in post. However, recruitment was actively taking place with the post being offered to a candidate who later withdrew their application.
Programmes
5/10
!
There were staff whose role was to provide a range of activities to promote people’s well-being, either in communal areas or in their room. These included physical exercise adapted to the ability of people, crafts, chess, and quizzes as well as trips out for coffee and shopping in the local town.
Points to consider
No permanent manager in place, which makes it harder to embed lasting improvements.
it was recognised the service would benefit from the stability of a registered manager to help with embedding change.
Staffing gets stretched at busy times, so care feels more task-focused and rushed.
there had been times during the last year when some staff and relatives felt staffing arrangements meant staff were more task based in their approach and had less time to spend with people in a meaningful way.
Risk records like repositioning and diabetes checks are not always complete, and there were infection control slips.
Records relating to pressure care for people at risk of skin damage, did not routinely show people were being moved at the intervals stated in the care plan.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews