Last updated: 10 February 2026
"Staff feel happy in a calm atmosphere with approachable management and strong safety, although some agency staff cover gaps."
2021 targeted IPC inspection assured effective infection prevention, PPE use, testing, outbreak management, cleaning; per 2017 good risk assessments, safeguarding knowledge, medicines systems.
Per 2017 comprehensive inspection: 'Calm, relaxed, friendly and homely atmosphere'; staff 'happy in their work', positive feedback in independent staff survey.
Agency staff had been needed to fill any gaps in staffing levels.
Per 2017 comprehensive inspection: Staff had ongoing training including dementia-specific, diplomas in health and social care, regular supervision and appraisals.
Per 2017 comprehensive inspection: Staff described management as approachable with 'open door policy', 'always on the floor', responsive to suggestions.
Per 2017 comprehensive inspection: Dedicated activities coordinator provides varied programme including external entertainers several times weekly, trips, one-to-one, sensory activities, volunteers.
Some agency workers are used to cover staff gaps.
Agency staff had been needed to fill any gaps in staffing levels.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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