Working at Ashdene House
50-50a St Mildreds Road, Ramsgate, CT11 0EF
Operated by Ashdene House Limited
18 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel well supported by good management and enjoy a close team culture, although staff retention and activities programmes need improvement."
Safety & Risk
7/10
✓
People received their medicines safely and on time. Accidents and incidents were recorded. The registered manager monitored these.
Staff Culture
8/10
✓
Staff said, 'The staff team are really close. We work together and help and support each other... Communication within the staff team is excellent'.
Staffing Levels
6/10
✓
People were supported by enough staff on each shift... Staff rotas confirmed there were consistent number of staff on duty.
Training & Dev
7/10
✓
Staff completed training about autism, learning disabilities, positive behavioural support, epilepsy and diabetes.
Management
8/10
✓
Staff told us the service was well-led. They said, '[The registered manager] is a good manager. They are firm but fair' and 'There is really good management support'.
Programmes
6/10
✓
People enjoyed regular theme days... Jamaican, Ghanaian and Indian themes... supported to plant seeds in the garden... going to the local pubs and cafes.
Points to consider
Staffing levels are adequate with enough staff on each shift, but no details on low turnover or minimal agency use.
People were supported by enough staff on each shift... Staff rotas confirmed there were consistent number of staff on duty.
Activities include theme days, gardening and outings, but no dedicated coordinator or specialist therapeutic programmes.
People enjoyed regular theme days. For example, Jamaican, Ghanaian and Indian themes. They had been supported to plant seeds in the garden.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews