Last updated: 9 February 2026
"Strong leadership, plentiful staffing and a family culture with varied activities, although staff want more training on challenging behaviour."
People were kept safe from abuse... Risks assessed and managed... Medicines well managed... Accidents recorded and learning taken to improve.
Staff described a working environment that represented family values... 'It feels like a family'... 'morale is really good'... staff proud of awards.
People benefited from plentiful staffing levels... Records of staff rosters confirmed that staffing levels were consistently sufficient. 'We never use agency staff'.
Staff were provided with the training they required... supported to undertake a nationally recognised qualification... additional training to senior care staff... but staff wanted more on challenging behaviour.
Leadership was strong, visible and accessible. Staff said 'They are probably the most approachable managers I have ever had' and 'You always get thanks and praise'.
Dedicated activities coordinator... wide range of activities and excursions including intergenerational visits from nurseries and schools, equine centre, themed events like American fifties day, church services.
Staff get solid training including the care certificate and extras on safeguarding and health, but they said they want more on challenging behaviour.
Staff told us that they were happy... but... 'I would like to know more about what we can do regarding challenging behaviour, it would be really beneficial'.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp