Working at Ashdale

Staffing levels were maintained at an appropriate and consistent level, ensuring that people received timely assistance and meaningful engagement. Staffing was consistent, where agency staff were deployed, efforts were made to minimise disruption to people.

Staff at Ashdale were comprehensively trained to deliver high-quality, person-centred care... in areas such as safeguarding, medication administration, communication, and health and safety. Staff had access to a wide range of training opportunities and demonstrated the skills needed.

Staff told us they felt well supported and valued by the management team. One member of staff said, “The manager is always there if we need advice or just someone to listen — it really makes a difference.”

People were supported to take part in a range of meaningful activities in line with their interests and abilities. At the time of the inspection, 2 people were being supported to attend a bowling event. Staff actively encouraged social interaction by facilitating group activities, supporting friendships, and organising outings to local clubs, events and social activities.