Last updated: 10 February 2026
"Staff felt supported with strong teamwork and confident leadership, but uncertainty over staff retention and no dedicated activities person hold it back."
Risks and safety monitoring systems were securely in place; staff understood safeguarding procedures and made appropriate referrals.
Staff felt supported and confident to share their views and raise concerns and they had trust in the management team; strong evidence of good teamwork.
Staffing levels met the needs of people living in the home and staff were deployed well; people did not have to wait for support.
Staff had completed training... additional training completed where staff had taken on champion roles in specialist areas, such as end of life care.
The registered manager led by example in their engagement with people, and relatives said '[Registered manager] gets really involved with people and knows what's going on.'
There was a lively, jolly vibe in the home, with a good range of activities available... chair exercises, singing and games... pet dog... local children's group had visited.
Staff numbers are now enough after they boosted them following the last inspection, but no details on staff staying long-term or agency use.
The provider had increased staffing levels immediately following the last inspection.
Varied activities like games, exercises, pets and children's visits make the day more fun, but no dedicated activities person so it depends on care staff time.
Staff engagement with people had been given high priority through increased staffing levels and training. There was a lively, jolly vibe... activities captured people's attention, and staff engaged people spontaneously as well as organised group activities.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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