Last updated: 9 February 2026
"Supportive management, stable staffing without agency use, and good training build a strong team culture, although activities are basic without a dedicated coordinator."
Staff received safeguarding training and had access to a whistleblowing policy. Staff understood how to safeguard people from abuse... Incidents and accidents were reviewed by registered manager to identify themes and trends.
One staff member told us, ''Everybody is treated equally here, we lead by example and work as a team to deliver good care.'' Staff told us they felt adequately supported to make suggestions about how to further improve practice.
The service did not rely on agency staff; wherever possible, any sickness or absences were covered by permanent members of staff, including the registered manager.
Most staff had completed external courses in care such as National Vocational Qualifications (NVQs). These qualifications were funded and encouraged by the service. Most staff had undergone more specialised training to help meet the specific needs of the people living at the service.
Staff described management as being, 'approachable', 'dynamic', and 'supportive.' Staff told us the manager was happy to help staff look after people during busy periods.
People were offered a range of activities both at the service and in the local community. Most activities were provided on a one to one basis which helped ensure people participated in activities which were meaningful to them. Relationships were established with the local nursery, primary school and Scouts club.
Activities are basic one-to-one sessions and community visits like school groups, with no dedicated coordinator or specialist programmes to add variety to the working day.
People were offered a range of activities both at the service and in the local community. Most activities were provided on a one to one basis... Relationships were established with the local nursery, primary school and Scouts club.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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