Working at Ashcroft House - Bexhill-on-Sea
11 Elmstead Road, Bexhill On Sea, TN40 2HP
Operated by Ashcroft House Limited
8 bedsResidential homes
Workplace Score
8.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.1/10
Key Finding
"Respected manager, stable staffing without agency use, good training and a positive family atmosphere, although activities lack specialist programmes."
Safety & Risk
8/10
✓
Staff had a good understanding of their responsibilities and how to safeguard people... confident about the safeguarding procedures.
Staff Culture
9/10
✓
One health professional described the service as, 'Like a big family, the atmosphere is so positive, you hear lots of laughter.'
Staffing Levels
8/10
✓
The service did not currently use agency staff. They have successfully filled vacancies for care staff.
Training & Dev
8/10
✓
Staff had received service specific training in epilepsy, autism awareness and conflict management to meet the needs of people they support.
Management
8/10
✓
Health and social care professionals were complimentary about the registered manager... 'Very experienced manager who leads by example and is respected by her team.'
Programmes
6/10
✓
Each person had an individual activity programme for the week, which reflected their interests and hobbies... horse riding, farms and shops.
Points to consider
Activities include outings and horse riding but no specialist programmes or coordinator, so the role is mostly standard personal care with some variety.
Activities were tailor-made to people's preferences and interests. People were encouraged to go out... We have a mini bus and so can be spontaneous.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews