Working at Ashcroft Care Home
Langton Road, Mansfield, NG17 1ER
Operated by Bank House Care Homes Limited
53 bedsNursing homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Outstanding activities programmes and a motivated supportive team, but infection control gaps in cleaning records and COVID staffing pressures."
Safety & Risk
6/10
✓
2022: We were assured... preventing... infections, PPE effectively... but no record of cleaning of high touch points and no formal auditing... no formal assessments i.e. hand washing... or PPE donning and doffing.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff were highly motivated... One staff member said, 'Care is really good, we have a brilliant team and work well together. The staff support each other.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Sufficient staff were recruited... People and their families felt there was sufficient staff... All staff we spoke with told us there were plenty of staff. 2022: measures in place to mitigate COVID-19 related staff pressures.
Training & Dev
8/10
✓
Per 2018 comprehensive inspection: Staff undertook a robust induction and... training and supervision was all up to date. The provider... proactive in researching best practice and training courses... subscribed to Teepa Snow Gem.
Management
8/10
✓
Per 2018 comprehensive inspection: The registered manager led by example, staff felt the registered manager and the management team was visible and approachable. One member of staff said, 'They are approachable, I am really happy working here.'
Programmes
9/10
✓
Per 2018 comprehensive inspection: Activities person organises daily activities... created a sweet shop... public house... Namaste care... Teepa Snow Gem... Daily Sparkle reminiscence newspaper.
Points to consider
Infection control checks had gaps like no records of high-touch cleaning or formal hand washing assessments, even with a COVID outbreak.
there was no record of cleaning of high touch points and no formal auditing of the cleaning schedules had taken place. There were no formal assessments i.e. hand washing assessment or PPE donning and doffing assessment.
Staffing was sufficient overall but faced COVID-related pressures that needed special measures to handle.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews