Last updated: 9 February 2026
"Staff feel supported by management with good staffing and a positive team culture, but basic training and no activities coordinator limit it."
Accidents and incidents were recorded... lessons were learnt and shared between staff. Following a safeguarding incident all staff were sent on continence promotion training.
'It's a nice place to work, there is mutual support.' Staff told us they worked well together as a team.
Staffing levels were appropriate to meet people's needs. A staff member said, 'It is well manned.'
Staff were well supported and able to access the training they needed. This included fire safety, first aid, food hygiene and moving and handling.
Staff felt supported and valued. One said, 'The manager looks after the staff.' Another, 'The manager is always talking to us'.
Trips were arranged for people outside of the service. Staff organised specific events, such as Halloween.
Training is standard basics like first aid and moving people, no specialist courses or funded qualifications.
This included fire safety, first aid, food hygiene and moving and handling.
No activities coordinator means the role is mostly routine care with some staff-arranged trips and events.
Trips were arranged for people outside of the service. Staff also organised specific events, such as Halloween.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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