Last updated: 9 February 2026
"Staff feel valued and supported by management with good training and a positive culture, but staffing lacks extras for unhurried care and activities are basic."
Effective safeguarding systems... staff aware of how to identify and report abuse... Accidents and incidents were recorded, analysed and managed.
There was a positive culture... Staff told us they were valued and supported... 'The bungalow has a family-oriented environment...'
There were sufficient appropriately trained staff... A relative said, 'There are always enough staff.'
A staff member said, 'I have all the training and support I need... updated and done on a regular basis'. Staff received specific training including Makaton, vital signs and swallowing assessments.
Staff told us they were valued and supported by the management team. A member of care staff told us, 'The manager is amazing at what she does ensuring... any problems are always sorted at first priority...'
People had a 1:1 day each week... take people out for a meal or grocery shopping... likes to go to the cinema and watch Disney films.
Staffing is adequate with enough staff on duty, but they plan to increase numbers as residents' needs grow without evidence of extra for unhurried care.
There were sufficient appropriately trained staff... 'There are always enough staff.' The registered manager confirmed they were speaking... with a view to increasing the overall staffing level as people's needs increased.
Only basic activities like weekly one-to-one outings for shopping, meals or cinema trips, no dedicated coordinator or specialist programmes to vary the role.
People have a weekly one to one day where they can decide what they would like to do... out for a meal or grocery shopping... go to the cinema and watch Disney films.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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