Last updated: 10 February 2026
"Supportive management, stable staffing, effective training and positive culture shine, although activities lack specialist programmes."
People were safe and protected from abuse... Incidents and accidents were reported, recorded and investigated... Staff were supported to reflect on their practice.
Management, activity and care staff had built strong links... Staff feel supported: 'I feel supported. [registered manager] is really approachable... makes me feel valued.'
There were enough staff... The service were no longer using agency staff... Staff told us that there were enough staff to meet people's needs and spend time with them.
Staff were well trained and had the skills... Staff had opportunities for professional development, including completing qualifications... All staff had access to effective and frequent supervision.
The registered manager was instilling a positive caring culture in the home which was welcomed by people, their relatives and staff. Staff comments included: '[Registered manager] is amazing and really supports me.'
People enjoyed an engaging and varied life... activities lead... ball games, quizzes, memory sessions, musical activities, community trips including pantomime.
Activities are regular with a coordinator, trips and events but no specialist programmes or training to make care work more varied and creative.
People had access to activities which were tailored... ball games, quizzes, memory sessions and musical activities... community engagement plan.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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