Last updated: 10 February 2026
"Staff feel valued in a supportive team with approachable leaders and good training, but few activities happen inside the home."
Robust safeguarding... Risk assessments were reviewed every six months... Medicines were administered and managed safely... one gap in MAR chart rectified.
Staff were positive about the culture... 'We look after each other... It's a good team here. No one assumes they know everything so we work together.'
We found there were enough staff working at the service and recruitment checks were in place to ensure new staff were suitable.
Staff received up-to-date training... including learning disability awareness, challenging behaviour... regular formal supervision and appraisal.
Staff were positive about the leadership... 'My manager is so approachable... she listens to you no matter who you are.'
People told us they enjoyed taking part in activities in the community but felt they needed more opportunities within the service... we did not see meaningful activities taking place within the service.
Few activities happen inside the home, so the job is mostly community outings and routine personal care.
During the inspection we did not see meaningful activities taking place within the service. Relatives told us although some activities were available there needed to be more variety.
Just enough staff to get by, no sign of extra hands for relaxed personalised care.
People using the service and their relatives told us there were enough staff available to provide personal care and support when people needed it.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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