Working at Ashby House - Milton Keynes
100 Chadwick Drive, Milton Keynes, MK6 5LS
Operated by Barchester Healthcare Homes Limited
64 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Strong safety practices and positive feedback on management with an open culture, but short staffing concerns and basic training hold it back."
Safety & Risk
7/10
✓
Systems were in place to safeguard people from the risk of abuse, and staff knew how to use them. Accidents and incidents were recorded and followed up appropriately. People received their medicine safely from trained staff.
Staff Culture
6/10
✓
The manager promoted an open culture in the service. Most of the feedback we received from people, relatives and staff was positive about how the service was run.
Staffing Levels
5/10
!
A dependency tool was used to calculate staffing numbers which showed there were sufficient staff. However, we received mixed feedback about staffing levels. Some staff were concerned about short staffing and two staff shared concerns of poor care practice because of this.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Staff had the appropriate skills to support people with their needs. Each new member of staff was required to complete an induction before they could support people with their care. Staff were required to complete a full training programme which reflected the needs of the people living at the home.
Management
6/10
✓
Most of the staff we received feedback from were very positive about the style and approach of the manager in running and making improvements in the service. A minority of staff told us they did not feel the management team listened to their concerns.
Programmes
5/10
!
Per 2018 comprehensive inspection: People were supported to take part in activities within the home. People could go out on visits using the minibus, for example, on visits to the garden centre. People enjoyed the activities that were on offer and the service had dedicated staff to make this a success.
Points to consider
Staffing levels are okay but some staff say there are not always enough people on shift.
we received mixed feedback about staffing levels. Some staff were concerned about short staffing and two staff shared concerns of poor care practice because of this.
Only standard training like induction and basic refreshers, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Each new member of staff was required to complete an induction... Staff were required to complete a full training programme which reflected the needs of the people living at the home.
Basic activities like outings and group sessions with dedicated staff, but no innovative or specialist programmes.
Per 2018 comprehensive inspection: People were supported to take part in activities within the home. People could go out on visits using the minibus... the service had dedicated staff to make this a success.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews