Working at Ashby House
80 Ashby Road, Burton-on-trent, DE15 0NX
Operated by Godfrey Barnes Care Ashby Limited
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Enough staff with no agency use and a warm family-like culture, but limited activities without a coordinator and a new manager settling in."
Safety & Risk
6/10
✓
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. People lived safely and free from unwarranted restrictions because the service assessed, monitored and managed safety well. At the time of the inspection not all staff supported people with their medicines.
Staff Culture
8/10
✓
Staff saw people as their equal and created a warm and inclusive atmosphere. Staff and people's relatives confirmed the home felt like a family. One staff member told us, 'It really is nice a place, it is so homely, I don't feel like I am at work.'
Staffing Levels
8/10
✓
The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted. One staff member told us, 'The staffing level is very good, people are well cared for and we are never understaffed.' The provider did not require the use of agency staff.
Training & Dev
6/10
✓
People were supported by staff who had received relevant and good quality training in evidence-based practice. Since being in post the manager had identified where training updates were required and supported staff to complete these.
Management
6/10
✓
There was a new manager in post who had a good oversight of the service and was making improvements to people's experiences of care. The service had a newly appointed manager who was in the process of registering with the Care Quality Commission.
Programmes
5/10
!
People were supported to participate in their chosen social and leisure interests on a regular basis. People had recently attended music sessions which the manager arranged for everyone. Staff continuously supported people to try different activities.
Points to consider
No activities coordinator or specialist programmes, so the job is mostly personal care with some music sessions and trying interests.
People were supported to participate in their chosen social and leisure interests on a regular basis. People had recently attended music sessions which the manager arranged for everyone.
Only standard training with some updates, no specialist courses or funded qualifications.
People were supported by staff who had received relevant and good quality training in evidence-based practice. Since being in post the manager had identified where training updates were required and supported staff to complete these.
New manager still registering and updating records, so some things are settling in.
The service had a newly appointed manager who was in the process of registering with the Care Quality Commission. The manager was in the process of reviewing people's care plans to ensure they were up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews