Last updated: 10 February 2026
"Excellent safety practices, stable staffing without agency use, engaging activities, supportive management and a proud team culture."
2021: Assured on all infection control - isolation wing with PPE stations, weekly staff testing/risk assessments, visitor screening/glass divider. Per 2019: Strong safeguarding, safe medicines, incident learning.
Per 2019: Staff 'proud of the standards they maintained... worked closely together as a team... motivated'; confident in whistleblowing, open culture.
2021 report: 'Staff covered shifts if there was a shortfall, removing the need for agency staff for the past year.' Per 2019: Absences covered by existing team for consistency.
Per 2019: Staff received interactive dementia training, became 'champions' in catheter fitting, sexual awareness; role play scenarios, regular supervision.
Per 2019 comprehensive inspection: 'I'll always sing the manager's praises. She's got an open-door policy.' Staff confident to approach management anytime.
Per 2019: Activity coordinator ran clubs (gardening, knitting, baking), school visits weekly, hatching chickens, beach trips, people decorated home, dementia sensory features.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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