Last updated: 9 February 2026
"Strong management and supportive culture for staff, but risk assessments lack detail and medicine recording needs improvement."
Some risk assessments required more detail... staff did not follow best practice around recording medicines...
Staff felt supported... 'It's a nice place to work. The managers are lovely. So approachable, and they listen.'
There were enough staff... Agency staff were occasionally used to cover gaps in the rota.
Staff were supported... regular training... topics included infection prevention... dementia awareness, mental health awareness...
The registered manager was highly regarded by staff... 'The manager is friendly, and a very good manager.'
There was a programme of activities... coffee outings, seaside trips... 10 people were supported to go to the seaside.
Risk assessments sometimes lack enough detail for safe care, and there was one medication recording mistake.
some risk assessments required more detail to ensure staff could provide people with safe and effective care... staff did not follow best practice around recording medicines after they had been administered
Staffing is adequate but relies on occasional agency staff for sickness or extra support.
Agency staff were occasionally used to cover gaps in the rota. For example, staff sickness, and when additional staff were required
Only standard training like infection control and dementia awareness, no funded qualifications or career development.
Training topics included infection prevention and control, medicine administration, safeguarding adults, dementia awareness, mental health awareness
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp