Working at Ashbrook Court Care Home
Sewardstone Road, London, E4 7RG
Operated by Carebase (Sewardstone) Limited
70 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff praised the manager and felt empowered in a positive culture with strong safety, but residents sometimes wait for call bells or feel left alone."
Safety & Risk
7/10
✓
Suitable arrangements were in place to keep people safe. Procedures were followed by staff to safeguard people and staff understood these processes. Risks to people were identified and managed... Effective arrangements were in place to learn when things went wrong.
Staff Culture
7/10
✓
The service had a positive culture which ensured the care provided to people using the service was person-centred... Staff told us they had a 'voice' and felt empowered and able to discuss topics.
Staffing Levels
5/10
!
People's comments were variable regarding staffing levels. Comments included, 'Staff pop in to see me. I use the button and sometimes have to wait', 'They're not that attentive, I'm left on my own a lot.' However, on the day of inspection, the deployment of staff was appropriate and there were enough competent staff on duty.
Training & Dev
/10
✕
Management
7/10
✓
Staff were complimentary about the registered manager and senior management team. Staff told us they were confident to raise concerns and believed these would be acted upon and addressed by the registered manager.
Programmes
/10
✕
Points to consider
Residents sometimes wait for call bells or feel left alone, which suggests staffing can feel stretched at times even if enough on the inspection day.
People's comments were variable regarding staffing levels. Comments included, "Staff pop in to see me. I use the button and sometimes have to wait", "They're not that attentive, I'm left on my own a lot." However, on the day of inspection, the deployment of staff was appropriate and there were enough competent staff on duty to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews