Last updated: 10 February 2026
"A warm family culture and strong safety measures shine through with approachable managers and plenty of staff, although training and activities lack specialist development."
2020: Comprehensive Covid contingency plans, regular staff and resident testing, extra cleaning regimes, UV air purifier; assured provider was preventing infections effectively; 2019: Risks well managed, safe medicines systems, accidents reviewed for learning.
Per 2019 comprehensive inspection: Staff said 'We're all one big happy family' and 'It's a home from home, all staff are lovely'; people said 'all staff are lovely here, feel part of the family'.
Per 2019: People said 'Oh there is plenty of staff' and a staff member said 'I have time to sit and mingle with residents'; 2020: The home did not use agency staff.
Per 2019 comprehensive inspection: Records showed staff completed a range of training the provider considered mandatory; staff were positive about the training provided.
Per 2019 comprehensive inspection: People were very positive about the registered manager, saying 'I can approach [registered manager] without any hesitation', '[registered manager] is good, he is nice' and 'They are all approachable. They're good managers.'
Per 2019 comprehensive inspection: Range of activities including spa days, garden centre and canal boat outings, weekly nursery children visits for crafts, stories and sing-alongs.
Staff get standard mandatory training, but no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Records showed staff completed a range of training the provider considered mandatory. Staff were positive about the training provided.
Activities include trips and kids visits, but no specialist programmes or coordinator to add extra variety to the role.
Per 2019 comprehensive inspection: We saw there was a range of activities on offer, both in the home and in the community to help prevent people becoming socially isolated and to keep people active.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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