Last updated: 9 February 2026
"Staff feel valued and supported by management with improved morale and team working, but unclear staff retention and basic training and activities hold it back."
Medicines were managed correctly. A minor issue with medicines records was brought to the attention of the registered manager during the inspection and dealt with promptly.
Staff felt there had been an improvement in team working and morale and were complimentary about changes introduced by the new registered manager.
There were enough staff to meet people's needs and support them appropriately. A dependency tool was used which gave an indication of the staffing numbers needed.
The provider completed an action plan after the last inspection... At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Staff spoke positively about the management team and were happy with changes... Staff told us they felt morale and team working had improved and that they felt valued and supported.
Per 2019 comprehensive inspection: The service employed an activities coordinator who presented a range of activities and social events at the home.
Staffing is adequate to meet needs using a dependency tool, but no details on staff retention or agency use.
There were enough staff to meet people's needs and support them appropriately. A dependency tool was used which gave an indication of the staffing numbers needed.
Training meets basics now after previous gaps fixed, but no specialist courses or funded qualifications mentioned.
The provider completed an action plan after the last inspection... At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Activities coordinator runs regular basic events like games, knitting and outings, but no specialist or innovative programmes.
Per 2019 comprehensive inspection: The service employed an activities coordinator who presented a range of activities... I join in the activities. I do sewing, knitting and games.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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