Working at Ashbourne Care Home

Medication records do not match stock levels so people might miss their meds, and staff were seen lifting people unsafely putting everyone at risk.

Medication records had been signed stating people had received their medicines. However, when we checked the stock balance of medicines these were not always accurate with what had been administered. We observed staff using unsafe moving and handling techniques on 2 occasions.

Some staff have not done key training like safe moving and handling so they might not have the skills needed.

there were some staff that had not completed relevant training for their role such as practical moving and handling. Where there were gaps a training programme was in place.

Staff say they feel rushed and too busy at peak times like helping people get up, with mixed views on enough staff.

We could do with more at busy times when we are supporting people to get up as I feel like we are rushing them. We observed staff were busy and they worked mainly in a task focused way.