Working at Ash Villa
159 Musters Road, Nottingham, NG2 7AF
Operated by MGB Care Services Limited
10 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Welcoming managers and a happy relaxed team with strong safety practices, but basic activities and occasional agency staff due to vacancies hold it back."
Safety & Risk
8/10
✓
Staff understood their duty to protect people from abuse and knew how and when to report any concerns. Safety risks to people were managed well.
Staff Culture
7/10
✓
Staff told us Ash Villa was a nice place to work. Staff were relaxed and happy in the presence of both the registered manager and regional manager.
Staffing Levels
6/10
✓
People told us there were always enough staff... The registered manager told us they used agency staff occasionally due to vacancies; agency staff were fully inducted.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff had the skills and training to support people well. New staff had detailed training and support... yearly refreshers or additional specific training when required.
Management
7/10
✓
The registered manager was welcoming and receptive to feedback throughout the assessment process. Staff were relaxed and happy in the presence of both the registered manager and regional manager.
Programmes
4/10
!
People told us staff supported them to spend time doing the things they enjoyed such as listening to music and going shopping. We saw people were happy completing arts and crafts.
Points to consider
Just basic activities like arts and crafts, music, and shopping trips, no dedicated coordinator or special programmes to make the job more interesting.
People told us staff supported them to spend time doing the things they enjoyed such as listening to music and going shopping. We saw people were happy completing arts and crafts.
Enough staff to get by but vacancies lead to occasional agency workers who need full induction.
The registered manager told us they used agency staff occasionally due to vacancies; agency staff were fully inducted and where possible they booked staff who had worked at Ash Villa before.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews