Working at Ash View House

There was a culture of dynamic risk taking at Ash View House. This was supported by very well trained staff and really up to date systems and procedures in place, to keep people and others safe.

Every staff member we spoke with conveyed a clear passion for their roles. One member of staff said, 'It's the best job I've ever had we are a family here.' Staff told us that they felt proud to work at Ash View House.

Every person, relative and staff member we spoke with felt that staffing levels were excellent. We saw there was a high ratio of staff as well as a low turnover that kept people safe and met their needs.

Staff were well trained and well supported with professional development... all staff had achieved a minimum of Level 2 diploma in adult social care... Training... including; autism awareness, managing behaviours that may challenge and mental health issues.

People, relatives and staff, told us the home was very well run and well-led by the management team. One person told us 'I see the owner all the time I can talk to him about anything'.

People told us about a full and varied range of activities they enjoyed... provider had paid for a season ticket for their local football club... studying for a master's degree... supported to gain part time employment... soup run for homeless people.