Working at Ash Tree House

No activities coordinator or structured programme, just basic events, meetings and community outings, so the job is mostly routine personal care.

Regular 'residents meetings' took place where people were encouraged to express their wishes in relation to meals, activity and décor. The provider often held events for people who used their services.

Only basic training like safeguarding and medicines covered, no specialist courses or funded qualifications for career growth.

Staff had received safeguarding training and were aware of the process to follow if they had any concerns. Staff had received medicines training and had their competencies assessed.

Staffing levels are enough to cover needs with a consistent team, but nothing extra to allow unhurried personalised care time.

There were sufficient staff on duty to ensure people received the support they required. Support was provided by a consistent team of staff who knew people well.